We'd love to hear from you

Contact US .

We want you to have the best possible experience with us, so are here to give you a hand when you need.

Our Promise

As a small Aussie brand, we treat every customer like family. Whether it’s order help, product advice, or aftercare support, you’ll always get a straight, helpful reply.

Your trust keeps Freeflo Club moving forward, and we’re here to return the favour with service that’s fast, genuine, and world-class.

Wondering where your order is?

If we haven't shipped your order yet, it is likely on backorder! Our next restock of gear is scheduled to arrive in on the 16th January and all backorders will be dispatched from then onwards. We are a small team and physically can't reply to every email about this so lookout for group email updates we send through for updates!

Still need a hand?

If you can’t find your answer, reach out to us at hello@freefloclub.com.au. If you're wondering about your order PLEASE READ the above first before contacting.