CONTACT

Welcome to Freeflo Club's Contact Page! We're here to help with any questions about our ice baths, wellness gear, shipping, returns, or anything in between.

How to Get Help

For quick answers, start with our FAQ Page. It covers common questions about orders, delivery times, product sizing, and more.

Need Further Assistance?

Can’t find what you’re looking for? Reach out to us at hello@freefloclub.com.au.

If you’re checking on your order, please first refer to your tracking email. This links to Australia Post and shows the latest ETA. If you haven’t received tracking yet, your item may be on backorder — check the product page for estimated restock dates.

Our support team is based here in Australia and aims to respond as quickly as possible. Whether it’s help with an order, product advice, or technical support, we’ve got you.

Our Commitment

We’re a small Aussie business committed to going above and beyond. Every message gets a real human reply — no bots, no delays. Your support means the world to us, and we’re here to return the favour with world-class service.